 |
Categories |
 |
|
|
|
 |
Quick Find |
|
|
|
Information |
|
|
|
| Shipping & Returns |
 |
|
|
Standard Policies and Limited Warranties
Prices:
All prices are F.O.B. Russ Wernimont Designs, Murrieta, CA, and are subject to change without notice.
Products:
Products are subject to change without notice.
Terms:
Standard Terms are payments by Approved Credit Card only. Your credit card will not be charged until your order is shipped from our factory.
Cancellations:
Orders on any special ordered items cannot be canceled. Cancellation of other orders must be received prior to shipment.
Back Orders:
Not all products are available for immediate shipping. If you require expeditied shipping, please call first to confirm that your item is currently in stock. Items temporarily out of stock will be shipped automatically when available unless you request NO BACK ORDERS.
Warranty:
Russ Wernimont Design"s products are sold without warranty, expressed or implied. Russ Wernimont Designs will warrant a manufactured defect for one year. Russ Wernimont Designs shall be liable only for the value of the item warranted. Russ Wernimont Designs is not responsible for failure of any product that results from normal wear and tear, misuse, modification or improper installation. Russ Wernimont Designs reserves the right to inspect all returned items for conformance to our stated warranty policy.
Chrome plating is a delicate cosmetic finish and is not designed for long lasting use in billet aluminum or steel parts. Chrome Platers will only warranty their chrome plating until it is installed on a motorcycle or other vehicle. NO CHROME WARRANTY AFTER INSTALLATION! You should expect tiny blemishes or scratches on chrome. Chrome Platers can only strive for perfection. Once a week or after every ride, use a good chrome cleaner to remove road dirt and other contaminants to help protect your chrome. The following is a list of chemicals that will damage your chrome plated part: Battery acid, brake fluid, transmission fluid, dust residue from brake pads and power steering fluid.
Return Policy:
DO NOT install parts prior to reading this!
RETURN POLICY Read Completely Prior to Opening/Installing Part(s).
Warranty claims, product returns, and/or incorrect orders or shipments must be addressed as follows:
PACKAGE DAMAGE/LOSS:
Parts lost or damaged in shipment are not the responsibility of Russ Wernimont Designs. If your part(s) are damaged or lost during shipment, you must contact the delivery carrier and file a claim within 24 hours. For packages damaged during shipment, save the box and packaging materials until the package can be inspected by the carrier.
DAMAGE OR DISCREPANCY CLAIMS:
Russ Wernimont Designs must be notified WITHIN 72 HOURS OF RECEIPT OF SHIPMENT, AND PRIOR TO INSTALLATION, of any and all damages/discrepancies to your shipment. Please note: Claims for damage outlined below WILL NOT BE VALID once the part has been installed. Inspect each part thoroughly for dents, chips, scratches, gouges, flaws, etc. and report any such damage to Russ Wernimont Designs by phone, fax or e-mail within 72 hours of receipt.
WARRANTY CLAIM RETURNS:
Merchandise may not be returned to Russ Wernimont Designs for warranty unless purchased directly from Russ Wernimont Designs. Proof of purchase is required. Return requests for dents, scratches, flaws, etc. will not be allowed after 72 hours of receipt or if an item has been installed. Returns will not be accepted without pre-authorization from Russ Wernimont Designs. You must contact Russ Wernimont Designs for a Return Materials Authorization Number (RMA). The RMA must be clearly marked on the outside of the package. Packages without the RMA on the outside of the package will be refused. A RMA does not indicate warranty approval. Approval/disapproval will be determined after our physical inspection of the returned part(s). Parts must be re-packaged carefully in our boxes with our packaging to prevent damage. The Customer is responsible for merchandise damaged in shipping due to inadequate packaging. Shipment will not be accepted freight collect. Russ Wernimont Designs is not responsible for freight charge on returns. Non-warranty claims will be subject to exchange only.
NON-WARRANTY RETURNS:
Merchandise may not be returned to Russ Wernimont Designs unless purchased directly from Russ Wernimont Designs. Proof of purchase is required. Request to return product must be arranged within 30 days of the invoice date and are subject to a 20% re-stocking fee and all freight charges. Returned products must be in absolutely new and unused condition. Installed parts are not returnable, except for warranty issues as stated above. Returns will not be accepted without pre-authorization from Russ Wernimont Designs. Contact Russ Wernimont Designs for a Return Materials Authorization Number (RMA) and clearly mark the number on the outside of the package. Packages without a RMA will be refused. Parts must be re-packaged carefully in our boxes with our packaging to prevent damage. The Customer is responsible for merchandise damaged in shipping due to inadequate packaging. Shipments will not be accepted freight collect. Russ Wernimont Designs is not responsible for freight charges in returns. Non-warranty claims will be subject to exchange only.
PACKAGING FOR RETURN:
Parts must be re-packaged carefully in our boxes with our packaging to prevent damage. The Customer is responsible for merchandise damaged in shipping due to inadequate packaging. We suggest returns be shipped in a manner that provides the shipper with tracking ability so receipt can be verified. Shipment will not be accepted freight collect. Russ Wernimont Designs is not responsible for freight charges on returns.
CONTACT:
All complaints must be addressed directly to Russ Wernimont Designs as follows:
Phone: (951) 698-9495, Fax: (951) 461-7066, or Email: sales@russwernimont.com
Warning:
All items sold by Russ Wernimont Designs are not DOT approved or EPA approved. Some of these items could affect or void your manufacturer"s warranty. |
|
|
|
|
|
| 0 items |
|
|
|
|
Bestsellers |
|
|
|
|
|
Languages |
|
|
|
Currencies |
|
|
|
